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| The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning to Organizational Strategy
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| Ajay M. Pangarkar, Teresa Kirkwood |
| John Wiley & Sons |
| ISBN: 9780787996581 Paperback 2009 |
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| The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, learning and growth, is largely misunderstood, underutilized, and ineffectively applied. This book provides proven guidance and customizable tools to measure the role of learning and performance, link it to organizational objectives, and communicate to management results in a common language. |
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