Help & FAQs

Other Questions? We're Here to Help.

Call Us 416-362-7822 or  Toll Free at 1-800-387-1417
We're in the office to take your call Monday - Friday, 9am to 5pm EST. Voicemail is available 24 hours a day.
Or send us an email at



How do I get pre-approved in order to be able to pay by cheque?

Books for Business is pleased to offer invoicing and payment by cheque for pre-approved customers only. Please call us at 416-362-7822 or 1-800-387-1417 in order to be pre-approved. 



What are my shipping options?

Books purchased in Canada are shipped via Canada Post expedited parcel (2-8 business days).

Shipping times are approximate and may vary due to inclement weather, inventory volumes, and postal holidays, however if you have not received your books in a reasonable time period, please contact us and we'd be happy to help you.  

I live in the Oakville area. Can I pick up my order at the Books for Business Warehouse?

Yes! Please give us a call at 416-362-7822 or toll free at 1-800-387-1417 to place your order without a shipping charge and arrange for pickup. 

I don't live in Canada. Can I buy books? 

Absolutely! For security reasons, our website only accepts orders for Canadian customers, however please give us a call at 1-800-387-1417 and we'd be happy to place your order by phone. 

What is your return policy?

Changed Your Mind?

Unfortunately we are unable to accept returns.

Damaged/Incorrect Shipment?

Please contact our Customer Service team immediately at 1-800-387-1417 and we'd be happy to replace your shipment free of charge.



I just need a few copies of a book - how should I order? 

Shop our full catalogue and place orders at