Help & FAQs

Other Questions? We're Here to Help.

Call Us 416-362-7822 or  Toll Free at 1-800-387-1417
We're in the office to take your call Monday - Friday, 9am to 5pm EST. Voicemail is available 24 hours a day.
Or send us an email at info@booksforbusiness.com

 

ACCOUNT PRE-APPROVAL

How do I get pre-approved in order to be able to pay by cheque?

Books for Business is pleased to offer invoicing and payment by cheque for pre-approved customers only. Please call us at 416-362-7822 or 1-800-387-1417 in order to be pre-approved. 

 

SHIPPING & RETURNS

What are my shipping options?

Books purchased in Canada are shipped via Canada Post expedited parcel (2-8 business days).

Shipping times are approximate and may vary due to inclement weather, inventory volumes, and postal holidays, however if you have not received your books in a reasonable time period, please contact us and we'd be happy to help you.  

I live in the Oakville area. Can I pick up my order at the Books for Business Warehouse?

Yes! Please give us a call at 416-362-7822 or toll free at 1-800-387-1417 to place your order without a shipping charge and arrange for pickup. 

I don't live in Canada. Can I buy books? 

Absolutely! For security reasons, our website only accepts orders for Canadian customers, however please give us a call at 1-800-387-1417 and we'd be happy to place your order by phone. 

What is your return policy?

Changed Your Mind?

Unfortunately we are unable to accept returns.

Damaged/Incorrect Shipment?

Please contact our Customer Service team immediately at 1-800-387-1417 and we'd be happy to replace your shipment free of charge.

 

INDIVIDUAL BOOK SALES 

As part of our ongoing commitment to better serve our business community, we will no longer be offering non-business books and single titles.

Our focus is now on bulk orders of business-related books. This decision has been made for several reasons, including our suppliers' new minimum quantity requirements and the high shipping costs associated with individual orders.

We believe this change will allow us to provide the highest quality resources and services tailored specifically to your business needs.